Job Title: Secretary/Receptionist
Location: On-site
Job Type: Part-time/Full-time
About Us:
IT For Youth Ghana is committed to providing quality education and technology training, especially to underserved communities. We are looking for a motivated and organized Secretary/Receptionist to join our team, providing administrative support and ensuring smooth day-to-day operations.
Job Summary
As a Secretary/Receptionist, you will be the first point of contact for clients, visitors, and stakeholders. Your role will include managing administrative tasks, handling inquiries, and providing excellent customer service. The ideal candidate is professional, detail-oriented, and able to multitask in a fast-paced environment.
Key Responsibilities:
- Greet and welcome visitors, directing them to the appropriate person or department.
- Answer, screen, and forward incoming phone calls and respond to emails promptly.
- Manage daily schedules, meetings, and appointments for executives or team members.
- Maintain and update office records, databases, and filing systems.
- Coordinate and organize meetings, including setting up venues, preparing agendas, and taking minutes.
- Handle administrative tasks such as photocopying, scanning, and sorting mail.
- Support team members with data entry, document preparation, and other clerical duties as assigned.
- Handle confidential information with discretion and professionalism.
Key Responsibilities:
- Proven experience as a Secretary, Receptionist, or in a similar administrative role.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
- Friendly and professional demeanor, with strong interpersonal skills.
- A proactive attitude and willingness to take on new tasks and challenges.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
Preferred Qualifications:
Prior experience in customer service or as a front desk representative.
Knowledge of office management systems and procedures.
A diploma or degree in Business Administration, Office Management, or a related field.
